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Hotel Heluan, nestled in Karlovy Vary’s spa district, offers contactless check-in for convenience. Located directly opposite the Castle Colonnade and just steps from the Spring and Market colonnades, our hotel is also a brief drive from Goethe's Lookout Tower and a leisurely 12-minute stroll from the Mill Colonnade. Enjoy easy access to the town theatre and a nearby cable car to Diana Lookout Observation Tower. Our accommodations feature spacious rooms with stucco ceilings, majestic doors, and windows, some offering town views. Each room is equipped with coffee and tea facilities, a mini-fridge, a writing desk, a smart TV, and reliable WIFI. Bathrooms are stocked with towels, hairdryer, shower gel, and shampoo. Start your day with our continental hot and cold buffet breakfast. Despite its quaint size, the hotel features a charming, fully functional old-style elevator. Advance reservations are required for our limited on-site private parking. Enjoy the convenience of self check-in, allowing you to arrive and check in at your leisure, hassle-free.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Karlovy Vary, this hotel has an excellent location score of 9.6

Breakfast Info

Continental, Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 twin bed
and
1 queen bed
1 twin bed
and
1 full bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.3
Cleanliness
8.6
Comfort
8.5
Value for money
8.8
Location
9.6
Free WiFi
9.3
Select topics to read reviews:

See what guests loved the most:

  • Tschaedl
    Germany Germany
    Very good location. Huge rooms with a charming interior.
  • Sebastian
    Germany Germany
    The room was spacious, featuring an attractive style and decor. Breakfast was adequate, and the staff were eager to help, available for online communication with quick response times. Overall, it was a pleasant short-term stay.
  • Philips
    Germany Germany
    I recently stayed at Hotel Heluan, and it was a pleasant experience in several ways. The hotel's cleanliness stood out, showing that the staff takes good care of hygiene. The breakfast, while not extensive, was quite delicious. The hotel's...

Hotel area info

Amenities of Heluan
Great facilities! Review score, 8.3

Most popular amenities
  • Private Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Terrace
  • Elevator
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Dining table
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • TV
Food & Drink
  • Kid-friendly buffet
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs € 12 per day.
  • Accessible parking
Services
  • Daily housekeeping
  • Private check-in/out
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Designated smoking area
  • Heating
  • Private entrance
  • Elevator
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • Czech
  • German
  • English

House rules

Heluan takes special requests – add in the next step!

Check-in

From 2:00 PM to 6:00 PM

Check-out

From 8:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Discover JCB Diners Club Cash Heluan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Hotel Heluan is using mainly contactless check-in, you will receive instructions on how to check-in, on the day of your arrival via email and SMS. In any case, contact Us.

On weekdays Monday until Thursday, we mainly use contacless check-in, reception is only available until 3PM. If you have any requests, let us know in advance.

Please inform Heluan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Heluan

  • Heluan offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)

  • Check-in at Heluan is from 2:00 PM, and check-out is until 11:00 AM.

  • Heluan is 350 feet from the center of Karlovy Vary. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Heluan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Heluan include:

    • Twin
    • Triple
    • Double